BEST SOLUTION FOR OUTSTANDING RESULTSOPAM is an organisational performance assessment and analysis system designed and developed to measure and profile organisational performance and consensus levels in nine critical areas, and to assess, the impact of these activities on organisational performance.
As an organisational development process, OPAM is used to improve performance by bringing staff together in cross-functional, cross-hierarchical groups for open exchange; to identify divergent viewpoints to foster growth; to create consensus around future organisational performance development activities; and, to select, implement and track organisational change and development strategies.
ADVANCED PROPRIETARY HUMAN PERFORMANCE TECHNOLOGY (HPT) MODEL
OPAM advances HPT activities beyond the discovery of where to look for performance problems and into the activities of how to analyse performance problems.
The nine key success areas examined in OPAM’s performance model make it one of the most in-depth and comprehensive studies of an organisation available today.
Information is collected, analysed and evaluated in the following areas:
- Mission, Values & Policies
- Management & Leadership
- Incentives & Rewards
- Information & Feedback
- Tools, Materials & Equipment
- Work Environment
- Employees’ Skills & Knowledge
- Employees’ Abilities & Aptitude
- Employees’ Engagement
OPAM FIVE STEPS PROCESS
There are five distinct phases to the OPAM Model:
PARTICIPATORY ASSESSMENT METHOD (PAM)Organisation Assessment is “… the process for obtaining systematic information about the performance of an organisation and the factors that affect performance in order to diagnose areas of possible investments for change and/or to demonstrate competence.”
OPAM analysis is based on Participatory Assessment Method (PAM) to produce the most objective and accurate results.
TWO KINDS OF PERFORMANCE MEASURES
The Participatory Assessment Method produces two kinds of measures, a performance score, which indicates how an organisation perceives its strengths and weaknesses with respect to the performance areas, and a consensus score, which indicates the degree to which assessment team members agree on their assessment of organisational performance.
Based on the best assessment methodology and the most advanced human performance technology OPAM goes beyond the diagnostic activities of determining where to look for performance problems.
OPAM combines an advanced proprietary human performance technology (HPT) model and Participatory Assessment Method (PAM) to produce the most objective and accurate results.